Frequently Asked Questions

Ordering & Appointments

Do I need a doctor’s order to get tested? No. Healthstyle Labs provides the necessary physician oversight for all tests ordered through our platform. Our on-staff doctor reviews and authorizes every order.

Do I need to make an appointment at the lab? While most Sonora Quest locations accept walk-ins, we highly recommend scheduling an appointment to minimize your wait time. You can schedule your appointment directly on the Sonora Quest website.

How long is my lab requisition valid? All orders must be used within 2 months (60 days) from the date of purchase. Expired requisitions are non-refundable.

Preparation & Testing

Do I need to fast before my blood draw? It depends on the test. Many panels (like Glucose, Cholesterol/Lipids, and Comprehensive Metabolic Panels) require fasting for 8–12 hours. If you are unsure, please check the specific test description on our website or contact us.

What should I tell the lab technician when I arrive? Simply provide your name and date of birth and tell them: "I have a computer order from Healthstyles." You do not need to provide a paper requisition if the order was placed electronically.

Can I get tested if I am under 18? Yes. However, patients under the age of 18 must be accompanied by a parent or legal guardian who must provide consent at the time of the draw.

Insurance & Privacy

Can I use my medical insurance? We do not bill insurance companies. Our goal is to provide deeply discounted rates for those with high deductibles or no insurance. Frequently, our direct-pay prices are lower than an insurance co-pay.

Will these results go on my permanent medical record? Because we do not tie our records to insurance providers, your results are strictly confidential. They are for your personal knowledge only and will not be shared with your insurance company or employer without your consent.

Results

How and when will I receive my results? Most routine results are available within 24–48 hours after your lab visit. We will deliver your results via your choice of secure Email, Fax, or Mail.

What happens if my results are abnormal? If the laboratory identifies "critical" results that require immediate attention, our team will contact you directly via the phone number provided at checkout to ensure you can seek medical care promptly.